Return & Refund Policy

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At Al Safeer Dry Fruits and Dates Honey, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy under the following conditions:

1. Eligibility for Returns:
   • Returns can be requested within 3 days of receiving your order.
   • Items must be in their original packaging, unopened, and unused to be eligible for a return.
2. No Cash Refunds:
   • We do not offer cash refunds.
   • Instead, you can exchange the product for another item of equal value or receive store credit for future purchases.
3. Return Process:
   • To initiate a return, contact our support team with your order details and reason for the return.
   • Once your return request is approved, you will receive instructions on how to send the product back to us.
4. Damaged or Incorrect Items:
   • If the item you received is damaged or incorrect, please notify us within 24 hours of delivery, and we will arrange for a replacement or exchange.

We strive to ensure that every product meets the highest quality standards. If you have any concerns, feel free to contact our customer support team. Thank you for choosing Al Safeer Dry Fruits and Dates Honey!